Our colleagues from System Operations work in a state-of-the-art environment in the grid control rooms in Aarau and Prilly. Work in the control centres is demanding and requires employees to be multilingual due to the international environment and close exchange between the two sites. Teamwork and excellent communication skills are also needed. Good mental stability is essential in order to keep a cool head and remain operational in stressful situations. Work in the control centre is organised in shifts according to the teams’ own planning schedules, taking into account the latest ergonomic findings. In order to accommodate flexible working hours, even for shift work, we also offer all positions with a reduced workload. Depending on their interests, our specialists are not only assigned to shift work, but are also given fixed office working hours so that they can contribute to other Swissgrid business areas. This enables us to support projects, opportunities for individual further training and employee participation in national and international committees, for instance. We also promote employee development by offering a large number of internal training programmes and individual language courses. This fully prepares our employees to move on to other areas of the company. However, there are also colleagues who appreciate the rhythm of shift work and can no longer imagine working normal office hours. Mike, for example: